Privacy Policy
Last Updated: December 2025
Welcome to Tianshyn.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tianshyn.com), make a purchase, or interact with us in any way.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you place an order or contact us, we may collect:
- Full Name
- Phone Number
- Delivery Address
- Email Address
- Order & Product Details
- Any information you provide through forms or messaging
(Note: Tianshyn currently uses Cash on Delivery, so no online payment information is collected.)
b. Automatically Collected Information
When you browse our site, we may collect:
- IP address
- Device information
- Browser type
- Pages viewed
- Time spent on site
- Cookies & analytics data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your order
- Contact you about your order status
- Improve our website and product experience
- Respond to your questions and support requests
- Detect fraud or misuse
- Send important updates, offers, or promotions (optional)
We never sell your personal information.
3. Sharing Your Information
We may share your data only with:
- Delivery partners to complete your order
- Service providers (e.g., analytics, hosting)
- Legal authorities only if required by law
We do not share or sell your data to third parties for marketing purposes.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve loading speed
- Remember your preferences
- Analyze visitor behavior
- Enhance functionality
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Protection & Security
We take strong measures to protect your data:
- Encrypted website connection (HTTPS)
- Secure hosting and server environment
- Restricted data access
- Regular security checks
While we do our best, no data transmission is 100% secure. Use the website at your own discretion.
6. Your Rights
You can request:
- Access to your stored information
- Correction of inaccurate information
- Deletion of your personal data
- To stop receiving promotional messages
Contact us anytime for such requests.
7. Children’s Privacy
Tianshyn does not target or knowingly collect information from children under 13.
If you believe such data has been collected, contact us immediately for removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will always be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions, concerns, or data requests, please contact:
Tianshyn Support Team
Email: support@tianshyn.com
Phone: +8801601013149
Website: tianshyn.com